Privacy Policy

Information you choose to share

If you call or email us, you may provide your name, contact details, project address, photos and other information about your request. We use that information to respond and discuss your project. Please avoid sending sensitive information that is not needed for your inquiry.

The contact form

When you submit the form, your name, email, message and optional phone, service and city or area are sent to Web3Forms for processing and email delivery to our team. The submission also includes the page address, selected language and captcha response. Our website does not save form entries in cookies or local storage. A success message means the service accepted the inquiry; it does not guarantee inbox delivery or book any work.

Spam protection

The form uses hCaptcha, which loads when you interact with the form. It may process your IP address, browser and device information, and interactions with the security challenge to detect abuse. This security check is separate from optional language preferences. You can use the listed phone number or email address if you prefer not to use it.

Cookies and your choice

The website has no analytics or advertising trackers. If you allow preferences, the crystal-locale cookie remembers your selected language for up to one year. If you choose Necessary only, this language cookie is removed and language links still work normally. Your cookie choice is saved in browser local storage under crystal-cookie-consent-v1 so we do not ask on every visit. That choice stays until you change it or clear your browser data. It is specific to your browser and device. If storage is blocked, we may need to ask again on a later visit.

Changing your preferences

Use Cookie settings in the footer at any time to allow or decline language preference storage. You may also delete cookies and local storage through your browser settings. Declining preferences does not prevent you from using the website or contacting us.

Hosting and external services

The hosting provider may process technical information to deliver and secure this website. Form submissions are processed by Web3Forms and its providers and may be processed outside Canada. Web3Forms’ published default retention is up to three years; account settings or deletion may shorten it. Contact us about your inquiry data. Map, directory, social, phone and email links open external services with their own privacy practices.

Handling inquiries and your requests

Information provided by form, phone or email may be handled by our team and the providers that support those communications. It is used to deal with your inquiry and related project administration, and should be kept only as needed for those purposes and applicable requirements. You can contact us to ask about your information, request access or correction, or withdraw consent to optional uses, subject to applicable requirements.

Policy updates

We will update this page when the website’s information practices change. The date above identifies this version. Please contact us if you have a privacy question or concern.

Service provider policies

Web3Forms · hCaptcha

Privacy inquiries

To reach Crystal Paving Inc. about privacy or request that your message be directed to the person responsible for personal information, email info@crystal-paving.com.

Crystal Paving Inc. · 314 Rue Léo-Grenier, L’Île-Bizard, QC H9C 3B2, Canada